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Hints about using this service

This information relates to questions that clients have asked us about how to use this service.

If you are looking for frequently asked questions on any other topic, try Search knowledge database for an answer.

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  • Client Help (v3.4)
    • Client help by page
      • Welcome
      • About our service
      • Hints about using this service
      • Entering details of your request
      • Confirmation of receipt
      • Summary of forms available for use
      • Add/delete question attachment – existing question
      • Check on an existing request
      • Manage this request
      • Change of request
      • Cancellation of request
      • Our query to you (for further clarification)
      • Search knowledge database/FAQ
      • View your requests
      • View an attachment
      • System Error
      • Page checker

  • Client Help (v3.4)
    • Client help by page
      • Welcome
      • About our service
      • Hints about using this service
      • Entering details of your request
      • Confirmation of receipt
      • Summary of forms available for use
      • Add/delete question attachment – existing question
      • Check on an existing request
      • Manage this request
      • Change of request
      • Cancellation of request
      • Our query to you (for further clarification)
      • Search knowledge database/FAQ
      • View your requests
      • View an attachment
      • System Error
      • Page checker